Back Order Updates

To everyone whose order is still delayed, we sincerely apologize for the ongoing wait. Thank you for the patience you’ve shown while we work to get your order to you.

Earlier this year, operations at PokePower Boxes were significantly interrupted as our owner and operator, Noah, underwent a life-saving kidney transplant and recovered from surgery. That disruption also led to inventory and distributor delays affecting existing orders.

We understand that knowing the circumstances doesn’t lessen the frustration of waiting. We remain responsible for fulfilling these orders and keeping you informed with clear updates on our progress.

Current Backorder Updates

Last updated: November 1, 2026
Next scheduled update: November 15, 2026

Your order is still active, and the store credit conversion offer remains available. Your delayed order stays in our fulfillment queue unless you choose to convert it to 120% Store Credit. If you would prefer 120% store credit in place of your backorder, please CLICK HERE.
We’re continuing to ship outstanding orders. Since our October 15 update, we’ve shipped 68 more orders. Backorder fulfillment has reached 37%, up from 32%. There is more work to do, and getting the remaining orders shipped continues to be our focus.
We’re preparing the next round of shipments. Our current target is approximately 120 orders over the next 2 weeks, depending on inventory arrivals and packing. Our next update will cover completed shipments and any adjustments to this schedule.
Our expanded Pokémon distribution accounts are helping us source inventory. These additional accounts provide more purchasing options and access to a wider selection of sets needed for delayed orders. Our goal is to improve product availability while keeping customer prices unchanged.
Fulfilling older orders remains a priority. As inventory arrives, we allocate it to outstanding orders based on the products each box requires. Because different box types need different assortments, their shipping timelines may vary.
You’ll receive tracking by email when your order ships. Your existing order remains on file, and you do not need to make another purchase or take any action to keep it active.
For information about your order, please contact us directly. Send your order number to Support@PokePowerBox.com, and we can review its status and provide the latest information available.
Free bonus booster packs will be included with every backorder shipment.

Why Are We Still Accepting New Orders?

We recognize that seeing new orders being accepted can be frustrating when you’re waiting for a previous purchase.

Many backorders depend on particular products, pack assortments, or inventory tied to when those orders were placed. Current orders generally use newer sets and stock available from our suppliers today. Having inventory for a current box does not necessarily mean we have all the products required for an older one.

We are continuing to fulfill outstanding orders alongside current purchases. Keeping the business operating also supports our supplier relationships and the ongoing work needed to clear the backlog.

Please Keep Your Details Up to Date

Make sure the email address linked to your order is active so that tracking information and other order updates can reach you.

If you have moved or need to change your delivery address, please email Support@PokePowerBox.com with your order number and correct address before your order ships.

Our Commitment

We understand that an overall progress update does not resolve the wait for your own order.

Our priorities remain getting outstanding orders fulfilled, improving access to the inventory they require, and providing regular, clear communication. We’ll keep reporting on completed shipments, upcoming batches, and any changes to those plans.

Thank you for your continued patience and the opportunity to rebuild your trust.